It’s my job to understand people, and this further study of people and communication styles has really helped improve my level of understanding. I can implement what I’ve learned anywhere and it will be very useful. The biggest learning, for me, was understanding the reasons and motivations for some people’s behaviour, when they’re networking, and that it’s not negative, just different. I enjoyed today so much that I may now go on to study to become and NLP Practitioner. Thank you!